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BBB Reliability Report for

Rock Valley Culligan, Inc.


A BBB Accredited business since 10/07/1988.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about Rock Valley Culligan, Inc.:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

Rock Valley Culligan, Inc. has been a BBB Accredited business since October 1988. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating for Rock Valley Culligan, Inc.

Based on BBB files, Rock Valley Culligan, Inc. has a BBB Rating of A+ on a scale from A+ to F.

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Business Contact and Profile for Rock Valley Culligan, Inc.

Name: Rock Valley Culligan, Inc.
Phone: (815) 968-7511
Fax: (815) 968-7515
Address: 702 N Madison St
Rockford, IL 61107-3934
Yahoo Map
Website: www.rockvalleyculligan.com
Original Business Start Date: January 1978
Principal: Mr. Steve Rangel, Sales Supervisor
Customer Contact: Mr. Steve Rangel, Sales Supervisor - (815) 968-7511
Email Address:
Type of Business: Water Soft & Conditioning Equipment Service & Supplies
BBB Accreditation: Rock Valley Culligan, Inc. is a BBB Accredited business.
Additional DBA Names: Larson's Culligan Water Conditioning, Inc.

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Business Management

Additional company management personnel include:

Mr. Jeffrey Larson - President
Ms. Barb Matthews - Office Mgr.
Ms. Donna Roasa - Controller

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Additional Locations and Phone Numbers

Additional Addresses
Multiple Addresses - click to show / hide
+ IL (2)

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Customer Complaint History for Rock Valley Culligan, Inc.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 2 complaints about Rock Valley Culligan, Inc. in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 0 were closed in the last year.

Billing or Collection Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Issue Not Defined
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
 

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

Contracts

As with any business transaction, be sure to read all agreements, guarantees, and instructions before signing. Do not be pressured into signing an agreement before you are ready and you understand all terms and conditions. Make sure all oral promises are put in writing. Be wary of vaguely worded provisions, exclusions or limitations which could pose a problem later. Never sign a contract with sections left blank.

Water Conditioners

If you would like to listen to a tip on "Water Conditioners" 24 hours a day please call BBB's Tel-Tips line at 312-832-0500 and press 8 + # (the pound key) + 1 and key in tip number 214. BBB has many other Tel-Tips on a wide array of topics please call 24 hours a day to hear the menu of topics.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Rock Valley Culligan, Inc., please let them know that you contacted BBB for a BBB Reliability Report.

ID: 19955
Report as of November 22, 2009 09:41
Copyright© 2009 Better Business Bureau


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