BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

American Water Resources, Inc.

Additional Locations

Phone: (866) 430-0819 Fax: (618) 433-4236 View Additional Phone Numbers 1025 Laurel Oak Rd, Voorhees, NJ 08043

Click for BBB Rating on American Water Resources, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company participates in the Accredited Business Identification Program. This means the company has agreed to use special procedures including arbitration, if necessary to resolve complaints.

BBB Complaint Information

Find aggregate BBB complaint information for American Water Resources, Inc.. BBB Serving New Jersey has the full report as that BBB handles all complaints for American Water Resources, Inc..

Additional Information

BBB file opened: February 29, 2008 Business started: 09/01/2000 Business started locally: 09/01/2000 Business incorporated 08/01/1970 in VA
Type of Entity


Business Management
Ms. Elyse Strebel, Customer Contact Ms. Elysia Shulman, Business Coordinator
Contact Information
Principal: Ms. Elyse Strebel, Customer Contact
Business Category

Water & Sewer Line Protection Insurance Companies Pipe Line Companies Water Companies - Utility Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
American Water Resource of Michigan American Water Resources Insurance Services American Water Resources of Arizona American Water Resources of Illinois American Water Resources of Indiana American Water Resources of Kentucky American Water Resources of Maryland American Water Resources of Missouri American Water Resources of New Jersey American Water Resources of New York American Water Resources of Ohio American Water Resources of Pennsylvania American Water Resources of Tennessee American Water Resources of Texas American Water Resources of West Virginia

This company is in an industry that may require licensing, bonding or regiatration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Products & Services

This company offers Service Line Protection Programs to homeowners.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.