BBB Accredited Business since
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Watch Doctor, Inc, is a watch repair shop providing service and repair to all types of wrist watch. Located in Vernon Hills, IL, this company serves the northern suburbs of Chicago, including Mundelein, Libertyville, Lake Forest, Lake Bluff, Great Lakes, Lincolnshire, Hawthorn Woods, Long Grove, Buffalo Grove, Riverwoods, North Chicago, Deerfield, Kildeer, Lake Zurich, Gages Lake, and Grayslake. The company was started in 2007 and provides free estimates as well as Saturday hours to offer as much convenience as possible.
This company offers battery replacement, water resistance and pressure testing, crystal replacement, strap replacement, and watch overhauling. Watch Doctor can replace most batteries while the customer waits and stocks high quality, sealed and newly manufactured batteries to ensure the longest life possible of the battery. The company also tests the water resistance and water pressure of a watch and can seal a watch to provide it with waterproofing up to the specific depth of waterproof capacity. Glass, sapphire, and plastic crystals can be replaced while the customer waits in the store as the company stocks the most frequently used crystals in the store and can order most others within one to two days. Watch Doctor can also replace a watch strap and stocks a variety of straps in stainless steel, silver, and gold, as well as a range of metal and leather straps from budget to expensive. The company can perform complete watch overhauls to maintain the quality of a watch as recommended every three to five years.
Visit the website for Watch Doctor, Inc, to learn more about the services, read their frequently asked questions about watches, and contact the company to request their watch repair services.
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A BBB Accredited Business since
BBB has determined that Watch Doctor, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Watch Doctor, Inc. include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Type of Entity
Business ManagementMs. Viktoriya Abrashkin, Owner Mr. Vladimir Abrashkin, Owner
Watches - Service & Repair Watches - Dealers Jewelry Repair Other Personal and Household Goods Repair and Maintenance (NAICS: 811490)
Products & Services
Watch Doctor, Inc. sells the following brand(s): Citizen, pre-owned watches
Watch Doctor, Inc. offers the following product(s): Watches and watch straps
Method(s) of PaymentCash, Check, Visa, MasterCard, Discover
Refund and Exchange PolicyNo refunds on service. One year guarantee on battery replacement and overhaul services. Merchandise can be returned within 7 days with original receipt, box, papers, and unworn unless otherwise noted.
Products & Services