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BBB Accredited Business since

ALLVOI Inc

Phone: (877) 425-5864 Fax: (847) 588-1166 7333 N Oak Park Ave Fl 2, Niles, IL 60714 View Additional Email Addresses http://www.allvoi.com View Additional Web Addresses


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Description



ALLVOI Inc. is a Voice over Internet Protocol (VoIP) sales and service company which provides home phone service to individuals over the internet, as well as selling smartphones, cordless phones, and phone software for computers. Located in Niles, IL, this company serves the greater Chicagoland area and Chicago, including Northfield, Morton Grove, Schaumburg, Des Plaines, Arlington Heights, Rolling Meadows, Great Lakes, Lake Bluff, Crystal Lake, Evanston, Skokie, Glenview, Wilmette, Winnetka, Palatine, Prospect Heights, Streamwood, Naperville, Bensenville, St Charles, Elgin, Romeoville, Bolingbrook, Lombard, Villa Park, Hoffman Estates, Buffalo Grove, Elk Grove Village, Wheaton, Carol Stream, Oak Park, Carpentersville, Highland Park, West Chicago, and Deerfield. The company was founded in 1997 and is based in Chicago, Dallas, and New Jersey, as well as Europe.

This company provides Voice over Internet Protocol services which allows individuals to call others over the internet rather than on a traditional phone, and offers broadband calling services which allows for low-cost calls to both domestic and international numbers as well as free in-network calling. Nationwide services allows callers to call individuals in the United States, Canada, Puerto Rico, and the United States Virgin Islands. Their worldwide plan includes an adaptor, shipping on the adaptor, no activation fee, a smartphone application, and mobile features. The company also sells phones and phone accessories, including smartphones, cordless and corded phones, netphones, and personal computer applications.

Visit the website for ALLVOIC Inc. to learn more about their VoIP services, read about their different international calling plans, and contact the company to sign up for their calling services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ALLVOI Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ALLVOI Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ALLVOI Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 03, 2009 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 10/01/2007 in TX
Type of Entity

Corporation

Business Management
Ms. Joy Stoyanova Mr. Andrew Plocienniczak, COO Mr. Roman Talis, President
Contact Information
Principal: Ms. Joy Stoyanova
Business Category

VOIP (Voice Over Internet Protocol) Sales & Service Telephone Equipment & Systems Dealers Telephone Communications Telephone Companies Internet-Based Telephone Service Wired Telecommunications Carriers (NAICS: 517110)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.