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Marine Essentials is a vitamin and food supplements company which sells a variety of supplements for health and wellness. This company serves a national audience as well as customers throughout the Chicagoland area, including in Deerfield, Highland Park, Crystal Lake, Evanston, Skokie, Lake Forest, Arlington Heights, Rolling Meadows, Des Plaines, Mt Prospect, Prospect Heights, Tinley Park, Oak Park, Park Ridge, Niles, Harwood Heights, Brookfield, Stickney, Lyons, St Charles, Carpentersville, Bolingbrook, Joliet, Aurora, Romeoville, Midlothian, Mundelein, Mettawa, Libertyville, and Gurnee. Products available from this company include Vitamin D, fish oil, Omega-3 oil, digestive supplements, supplements to improve arthritis, nasal mists and sprays for a variety of conditions, St Johns Wort, and male and female health supplements.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Marine Essentials meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Marine Essentials include:

  • Advertising issues found by BBB

Factors that raised the rating for Marine Essentials include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Marine Essentials
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 16, 2013 Business started: 05/01/2011 Business started locally: 05/01/2011 Business incorporated 11/25/2010 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Samantha Cascio, Customer Service Kathleen Kobel, Operations Edward O'Keefe, CEO
Contact Information
Principal: Ms. Samantha Cascio, Customer Service
Business Category

Vitamins & Food Supplements Health & Wellness Health & Diet Products - Retail Food (Health) Supplement Stores (NAICS: 446191)

Alternate Business Names
EOK Marketing, LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.