BBB Business Review

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This business is not BBB accredited.

BigMarker.com Inc.

Phone: (312) 869-9870 223 W. Erie Street  Suite 4E, Chicago, IL 60654 http://www.bigmarker.com


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Description

BigMarker.com Inc. is a videoconferencing service which provides web hosting services for conferences and seminars by individuals or businesses. This company serves a national audience as well as customers throughout the Chicagoland area, including in Naperville, Schaumburg, Aurora, Lombard, Villa Park, Carol Stream, Rolling Meadows, Arlington Heights, Crystal Lake, Lake Forest, Libertyville, Gurnee, Rosemont, Roselle, Bolingbrook, Burlington, Buffalo Grove, Elk Grove Village, Mt Prospect, Prospect Heights, McHenry, Fox River Grove, Oak Park, River Forest, Park Ridge, Norridge, Harwood Heights, Des Plaines, Palatine, Tinley Park, Palos Hills, and Rockford. Services available from this company include presenting live webinars, recording webinars for future use, engaging with audiences between webinars, documenting and archiving past webinars, and maintaining a channel of webinars in order to develop a brand identity for an individual or business.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BigMarker.com Inc. include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on BigMarker.com Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 20, 2014 Business started: 01/01/2010 Business started locally: 01/01/2010 Business incorporated 12/14/2010 in IL
Type of Entity

Corporation

Business Management
Mr. Justin Brown, COO Mr. Zhu-Song Mei, Founder & CEO
Contact Information
Principal: Mr. Justin Brown, COO
Business Category

Videoconferencing Services Online Networking Business Services - General Teleconference Service All Other Business Support Services (NAICS: 561499)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.