BBB Business Review

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This business is not BBB accredited.

Redbox Automated Retail, LLC

Phone: (630) 756-8787 Fax: (630) 756-8888 View Additional Phone Numbers 1 Tower Ln Ste 900, Oakbrook Terrace, IL 60181 View Additional Email Addresses http://www.redbox.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Redbox Automated Retail, LLC. BBB of Alaska, Oregon & Western Washington has the full report as that BBB handles all complaints for Redbox Automated Retail, LLC.


Additional Information

BBB file opened: July 28, 2006 Business started: 01/01/2004 Business started locally: 01/01/2004 Business incorporated 11/24/2004 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. J. Mitchell Lowe, COO
Contact Information
Principal: Mr. J. Mitchell Lowe, COO
Business Category

Video Tapes & Discs Sales & Rentals Video Tape and Disc Rental (NAICS: 532230)

Alternate Business Names
Redbox DVD Rental
Products & Services

This company offers DVD Rental from automated kiosks at McDonald's restaraunts and grocery stores across the United States.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.