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This business is not BBB accredited.

Pixcel, LLC

Phone: (800) 557-3508 View Additional Phone Numbers 3336 Commercial Ave., Northbrook, IL 60062 http://www.filmtransfer.com

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pixcel, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pixcel, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 10, 2010 Business started: 01/17/2003 Business started locally: 01/17/2003 Business incorporated 12/01/2009 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eugene Gekhter, CEO
Contact Information
Principal: Mr. Eugene Gekhter, CEO
Number of Employees


Business Category

Video Tape Duplication Service Videotape, CD, & DVD Duplication & Transfer Services Internet Shopping Photography Sales on the Internet Motion Picture Film Editing Video Editing Teleproduction and Other Postproduction Services (NAICS: 512191)

Service Area
Chicago, Nationwide
Alternate Business Names
FilmTransfer.com The Film Transfer Company LLC
Products & Services

Pixcel helps individuals and companies alike transfer obsolete film and video formats to digital, preserving historical footage for many generations to come.
General Information
Pixcel specializes in professional conversion of 8mm, Super 8mm, and 16mm film, with or without sound. Our analog to digital services preserve home movies in high definition. HD quality ensures recorded events will never deteriorate or become obsolete. Available digital outputs include: DVD, Blu-ray, external hard drive, and HDV. We also back up your digital files for 30 days after we ship your materials back to you, at no additional charge.

Film Restoration

Over time film deteriorates, producing visible damage such as dirt, dust, flicker, stains, and shakiness. Restoring film will reverse this damage, so that you can view your film as it was originally intended.

Color Correction

Due to the passing of time, the three different dye layers used to create the beauty of color Kodachrome film deteriorate, all at different rates. This produces film that may look purple, pink, or an assortment of many different hues. Thanks to digital technology and the skilled colorists at Pixcel, we can undo the damage done by time and restore most films to their original form - or better!

Transfer to External USB Hard Drive, Blu-ray and DVD

A hard drive is one of the most stable ways to keep your cherished memories safe for years to come. With an extra copy on a portable USB drive, you not only can have your 8mm, Super 8 and 16mm films transferred to computer for high resolution viewing, but also the capability to edit your videos on any PC or Mac. It's easy and fun - so create your own masterpiece!


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.