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BBB Business Review

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BBB Accredited Business since

LaGrange Park Cat Clinic, P.C.

Phone: (708) 562-2287 3075 Wolf Rd  Westchester, Westchester, IL 60154

BBB Business Reviews may not be reproduced for sales or promotional purposes.


LaGrange Park Cat Clinic, PC is a veterinarian which provides clinical services for cats.  Services available from this clinic include preventative care, vaccinations, laboratory screenings and tests, dentistry and surgery, diagnostic imaging, illness and chronic care services, end-of-life counseling and euthanasia, boarding, wound care, microchipping and registration, and sanitary and nail trims. We offer prescription veterinary diets from Science Diet, Purina, and Royal Canin.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LaGrange Park Cat Clinic, P.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for LaGrange Park Cat Clinic, P.C. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on LaGrange Park Cat Clinic, P.C.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 25, 2011 Business started: 02/05/2010 Business started locally: 02/05/2010 Business incorporated 02/05/2010 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Dr. Pam Cuevas
Contact Information
Principal: Dr. Pam Cuevas
Business Category

Veterinarians Pet Services Pet Boarding & Kennels Pet Grooming Veterinary Services (NAICS: 541940)

Products & Services

LaGrange Park Cat Clinic, P.C. sells the following brand(s): Ceva, Decra, NutroMax, Purina Veterinary Diets - feline, Royal Canin Veterinary Diets - feline, Science Diet Prescription - feline, Van Beek Natural Science, Vetquinol, Zoetis

LaGrange Park Cat Clinic, P.C. offers the following product(s): antibiotics, blood pressure medications, Cosequin, Felimizole, FeliWay, Prescription Diets, Revolution, Stool softeners, Supplements, Vaccines, Vitamins, WellActin - omega

Method(s) of Payment
We accept cash, checks, American Express, Discover, MasterCard, and Visa.  CareCredit (a no interest if paid within time limit credit card) may also be applied for or used in the clinic.  We started processing WellFund payment plans for clients who do not qualify for CareCredit.
Refund and Exchange Policy

On prescription diets from Science Diet, Purina, and Royal Canin; we stand with the companies on their 100% satisfaction guarantees.  If the cat will not eat the food after a reasonable attempt of introducing, just bring back the unused portion of the bag or the unopened cans.  A credit will be given for the returned products.

Any drugs that are prescribed and leave the clinic cannot be refunded or exchanged.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.