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BBB Accredited Business since

Swifty's Vacuum Cleaners

Phone: (847) 639-4710 131 Cary St, Cary, IL 60013

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Swifty's Vacuum Cleaners is a vacuum service and repair center which cleans, services, repairs, and sells parts and accessories for a variety of vacuums. Located in Cary, IL, this company serves the northwest suburbs of Chicago, including McHenry, Crystal Lake, Fox River Grove, Port Barrington, Lake Barrington, North Barrington, Trout Valley, Prairie Grove, Lake in the Hills, Algonquin, Island Lake, Lakemoor, Wauconda, Barrington Hills, Carpentersville, Dundee Township, West Dundee, Lake Zurich, Village of Lakewood, Huntley, Holiday Hills, Tower Lakes, and Johnsburg. The company has been in business since 1963 and can service most models within 48 hours in order to ensure that their customers are not without their vacuums for a long period of time.

This company services most makes and models of vacuums, including handheld, corded and cordless, bag and bagless, filter and filterless, and new and old vacuums. Services available include general servicing and repairs, sale and new Eureka and reconditioned vacuum cleaners, sale of parts and accessories, vacuum cleaner cleaning, and vacuum cleaner recycling. The company accepts trade-ins which can be used to pay toward a new or reconditioned vacuum cleaner, and also provides short-term loaner vacuum cleaners so that a customer can still clean while his or her vacuum cleaner is being repaired, especially if the repair is a complicated one. The company also provides monthly specials on new and reconditioned vacuums.

Visit the website for or contact Swifty's Vacuum Cleaners to learn more about the services available from this company, learn about the vacuum cleaner recycling program, or schedule an appointment for vacuum cleaning servicing and repairs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Swifty's Vacuum Cleaners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Swifty's Vacuum Cleaners include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Swifty's Vacuum Cleaners
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/05/1963 Business started locally: 01/05/1963
Type of Entity

Sole Proprietorship

Business Management
Mr. Roger Swift, Owner
Contact Information
Principal: Mr. Roger Swift, Owner
Number of Employees


Business Category

Vacuum Cleaners - Service & Repair Vacuum Cleaners - Supplies & Parts Vacuum Cleaners - Industrial & Commercial Vacuum Cleaning Systems Appliance Repair and Maintenance (NAICS: 811412)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.