BBB Business Review

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This business is not BBB accredited.

My Free Travel, div of Hort Financial Svcs.

Additional Locations

Phone: (815) 577-3030 Fax: (815) 577-3339 View Additional Phone Numbers 2531 Division St  Ste 105, Joliet, IL 60435 View Additional Email Addresses View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for My Free Travel, div of Hort Financial Svcs. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on My Free Travel, div of Hort Financial Svcs.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 2002 Business started: 04/10/1987 Business started locally: 04/10/1987
Business Management
Mr. Eugene Vinnykov, Director of Sales Mr. Gene Blalock, Director of Marketing Mr. Phil Goldberg, Corporate Counsel Mr. Buzz Goodrich, VP of Inventory Acquisition Mr. Robert Holtzman, Western Reg. Sales Mgr. Mr. David Langton, SE Regional Sales Manager Ms. Bridget Madsen, Administration Manager Mr. Brian Mayzure, Director of Advertising Design Ms. Melissa Novotny, Director of Operations Ms. Nicole Schroeder, Customer Service Manager Ms. Jennifer Witiarz, Reservations Manager Mr. Hal Yaffee, National Sales Mgr.
Contact Information
Principal: Mr. Eugene Vinnykov, Director of Sales
Business Category

Vacation Certificates & Vouchers Rebates-Customer Loyalty Program Multi-Level Selling Companies Fulfillment Services Incentive Programs Sales Promotion Service Travel Agencies & Bureaus All Other Travel Arrangement and Reservation Services (NAICS: 561599)

Alternate Business Names
Cause Marketing Solution Claim Your Visa Cards Gas Rebate Redemption Grocery Fundraising Group Grocery Rebate Grocery Rebate Redemption Grocery Rebate Registration Incentive Travel Services, Inc. Lifetime Travel Book My Free Travel My Free Travel/Reservations & Redemption Ofc Redeem Online Travel Services Redemption Center Retail Rebate Registration Visa Incentives
Additional Information

My Free Travel in Chicago is their National Headquarters with addition regional offices in New York, Boston, Dallas, Phoenix, Seattle, Los Angeles, Atlanta, Omaha, Sacramento and Toronto. My Free Travel is a division of HORT Financial Services located in downtown Chicago.

My Free Travel is a supplier of promotional travel certificates and rebate programs.

Out of Business

My Free Travel has informed the BBB that as of December 17, 2009 it has laid off its entire staff and has ceased operations.

Consumers with complaints against this company should contact the IL Attorney General's office by calling the Chicago Consumer Fraud hotline at 1-800-386-5438.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.