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BBB Business Review

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BBB Accredited Business since

T's Tree Service

Phone: (708) 655-2504 View Additional Phone Numbers 16436 W 146th Pl, Lockport, IL 60441

BBB Business Reviews may not be reproduced for sales or promotional purposes.


T's Tree Service is a Chicago tree care company which assists homeowners in keeping their trees pruned, healthy, and manageable. Located in Lockport, IL, this company services Will County, including Homer Glen, Crest Hill, Joliet, Romeoville, Bolingbrook, and Plainfield. T's Tree Service is owned by Tito Fernandez, a former Paralympic athlete who formed the company after losing his right leg in an accident, and has been working in the tree service industry since 1988.

This company specializes in large tree removals and performs a variety of other services, including pruning, trimming, lot clearing, gutter clearing, light landscaping, snow plowing, and fence repair. T's Tree Service can remove trees that are compromised by proximity to power lines or swimming pools, and can carefully untangle a tree from wrapped cable lines as well. The company is available 24 hours a day, seven days a week, to handle emergencies related to fallen branches, clogged cutters, and snow pile-up.

Visit the website to learn more about Tito Fernandez, view pictures of Tito climbing trees, and schedule an appointment for tree removal or landscaping.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that T's Tree Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for T's Tree Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on T's Tree Service
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 22, 2006 Business started: 04/01/1992 Business started locally: 04/01/1992
Type of Entity

Sole Proprietorship

Business Management
Mr. Tino Fernandez, Owner Mr. Valentino Fernandez, Owner Ms. Victoria Garesche, Co-Owner
Contact Information
Principal: Mr. Tino Fernandez, Owner
Number of Employees


Business Category

Tree Service Tree Service - Pruning Tree Service - Transplant Gutter Cleaning Fence Contractors Snow Removal Service Wire & Cable - Electric Landscape Contractors Landscape Maintenance Landscaping Services (NAICS: 561730)

Customer Review Rating plus BBB Rating Summary

T's Tree Service has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.