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BBB Business Review

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BBB Accredited Business since

Kramer Tree Specialists, Incorporated

Phone: (630) 293-5444 Fax: (630) 293-7667 300 Charles Court, West Chicago, IL 60185 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Kramer Tree Specialists, Inc. is a tree care company which provides arboreal maintenance for residential and commercial customers. This company serves the western suburbs of Chicago, including Wayne, Carol Stream, Winfield, Wheaton, Geneva, St Charles, Bloomingdale, Glendale Heights, Batavia, South Elgin, Bartlett, Hanover Park, Roselle, Medinah, Lisle, North Aurora, Glen Ellyn, Streamwood, Schaumburg, Lily Lake, Elburn, Sleepy Hollow, West Dundee, and South Barrington. Services available from this company include pruning and trimming, plant healthcare and maintenance, tree removal, root pruning, cable bracing, planting and transplanting, consultations, holiday lighting, tree decay and resistograph testing, lightning protection, land clearing, recycling, brush and debris storage, disposal, mulch product sales and service, and training.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kramer Tree Specialists, Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Kramer Tree Specialists, Incorporated include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Kramer Tree Specialists, Incorporated
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 27, 2003 Business started: 06/01/1974 Business started locally: 06/01/1974 Business incorporated 08/06/1981 in IL
Type of Entity


Business Management
Mr. Seth Balvanz, Sales & Marketing Manager Mr. Paul Filary, Director of Operations
Contact Information
Principal: Mr. Seth Balvanz, Sales & Marketing Manager
Business Category

Tree Service Tree Service - Pruning Tree Service - Transplant Land Clearing & Leveling Mulches Arborist Stump Removal & Grinding Landscape Contractors - Commercial Landscaping Services (NAICS: 561730)

Customer Review Rating plus BBB Rating Summary

Kramer Tree Specialists, Incorporated has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.