This Business is not BBB Accredited
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Madmol, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Madmol, Inc.'s rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Madmol, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Consumer complaints on file allege that United Travel Network's advertising is deceptive and/or misrepresents the nature of the company's objectives. Complainants allege to have received a solicitation from the company about winning free travel vouchers or other awards. Upon calling the number indicated on the solicitation and specifically asking whether the offer was for a sales presentation of a timeshare, consumers allege that they were directly told that it was not. Upon following the instructions, complainants found out the offer was in fact for a timeshare sales presentation. Consumers further allege misrepresentation, high pressure sales tactics, as well as deceptive advertising of "free" tickets that are not really free. Complainants state that in order to be offered the awards they had to sit through sales presentations and were later notified that there were applicable fees and taxes that were to be paid for the tickets and/or awards.
Additional complaints allege that consumers saw an advertisement on Craig's List, seeking participants for a Focus Group on traveling. Consumers who would come to the alleged Focus Group would be paid for their participation as well as referring additional individuals to join and participate. After attending what consumers were led to believe would be a focus group, it turned out that the consumers were there to attend a timeshare sales presentation. Allegations filed at the BBB state that company representatives extended inferior and/or rude treatment to the consumers for not purchasing the vacation packages that were being pitched. Consumers request financial compensation and/or gift vouchers that were extended to them beforehand for their time.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Madmol, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationCustomer Contact: Mr. Andrew Lyon (VP Cust Service)
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