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BBB Business Review

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BBB Accredited Business since

Shanthi Sai Travels Inc.

Phone: (630) 510-8505 Fax: (630) 524-9094 View Additional Phone Numbers 1220 Iroquois Ave   # 205, Naperville, IL 60563

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Shanthi Sai Travels Inc. is a travel agency which specializes in group vacations for large groups of individuals to a variety of destinations across the world, including exotic and high-end destinations such as Dubai and the Great Barrier Reef. Located in Naperville, IL, this company serves the greater Midwest, including St Charles, Mt Prospect, Deerfield, Highland Park, Great Lakes, Skokie, Evanston, Rockford, Aurora, Batavia, Geneva, Crystal Lake, Arlington Heights, Des Plaines, Buffalo Grove, Elk Grove Village, Gurnee, Winthrop Harbor, Zion, Prospect Heights, Tinley Park, Midlothian, Carol Stream, Bolingbrook, Romeoville, Joliet, Glendale Heights, Villa Park, Lombard, Addison, Oakbrook Terrace, Elmhurst, Brookfield, Elgin, Bensenville, Bensenville, and Streamwood. The company also serves customers from across the country. The company has been in business for over 25 years and is family owned and operated, as well as a member of the Cruise Line International Association.

This company specializes in group travel, with the ability to accommodate groups of size ranging from 25 to 2500 individuals for a variety of occasions, including non-profit fundraising or corporate events, family reunions, group travel for weddings, and special entertainment events. A variety of different travel options are available, including cruises and air travel, and they provide complete booking services, including hotel and ground transportation for a variety of different destinations, including such places as India, Saudi Arabia, Egypt, Australia, Hawaii, Italy, France, and other places. Shanthi Sai Travels also provides a service called "Journey's Royale," which is a premium travel service where a luxury vacation is built from the ground up, with high-end travel options include to pamper the guest at every turn.

Visit the website for Shanthi Sai Travels Inc. to learn more about their services, read about the different destinations offered, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shanthi Sai Travels Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shanthi Sai Travels Inc. include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shanthi Sai Travels Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 2012 Business started: 07/24/2003 Business started locally: 07/24/2003 Business incorporated 07/12/2011 in IL
Type of Entity


Business Management
Mr. Anantha Sonti, President
Contact Information
Principal: Mr. Anantha Sonti, President
Business Category

Travel Agencies & Bureaus Travel & Tourism Development and Education Cruises Tours - Operators & Promoters Travel Agencies (NAICS: 561510)

Alternate Business Names
Journey's Royale Shanthi Sai Travels

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.