BBB Accredited Business since


Phone: (708) 222-1616 Fax: (708) 222-1313 View Additional Phone Numbers 5000 W Cermak Rd, Cicero, IL 60804

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Trans-O-Mex is an auto repair service that specializes in transmission repair and maintenance. This business operates in Cicero and offers its service to the greater Chicago area and suburbs including Oak Park, Berwyn, Cicero, Westchester, Franklin Park, Elmhurst, Oakbrook Terrace, Oak Brook, Lombard, O'Hare, Rosemont, Norridge, La Grange, Hinsdale, Westmont, Downers Grove, Darien, Palidades, Bedford Park, Burbank, Oak Lawn, Alsip, and Blue Island. Trans-O-Mex offers a variety of auto repair services including transmission repair, battery charging and replacement, clutch service, emission system, filters, tire and wheel repair and replacement, belt and hose repair, cooling systems, engine repair, fuel system repair, electrical and lighting system repair, suspension and steering repair, and auto heating and air conditioning repair.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Trans-O-Mex meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Trans-O-Mex include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Trans-O-Mex
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: July 01, 2010 Business started: 06/26/1980 Business started locally: 06/26/1980 Business incorporated 01/03/2005 in IL
Type of Entity


Business Management
Mr. Mario Pina, President Ms. Keisha Pina, Secretary Mr. Roger Pina, Vice President
Contact Information
Principal: Mr. Mario Pina, President
Number of Employees


Business Category

Transmissions - Automobile Auto Lube & Oil - Mobile Auto Service - Tires/Batteries/Accessories Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repairing - Foreign Radiators - Automotive Automotive Transmission Repair (NAICS: 811113)

Alternate Business Names
M&R Transmissions, Inc.

Customer Review Rating plus BBB Rating Summary

Trans-O-Mex has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/29/2014 Problems with Product/Service
7/25/2013 Problems with Product/Service
6/17/2013 Problems with Product/Service