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BBB Accredited Business since

Pass the Test, Inc.

Phone: (855) 820-1902 Fax: (708) 405-3518 View Additional Phone Numbers   View Additional Email Addresses View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pass the Test, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Pass the Test, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pass the Test, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 07, 2007 Business started: 04/01/2004 in IL Business started locally: 04/01/2004
Type of Entity


Business Management
Mr. Robert Walker, Owner Mr. Andrew Pacer, Custom Service Rep.
Contact Information
Principal: Mr. Robert Walker, Owner
Business Category

Training Programs Financial Services All Other Miscellaneous Schools and Instruction (NAICS: 611699)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/23/2014 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: Since the links provided were not operable, please refund my purchase for the full amount. Product Total $114.00 ---------------------- Grand Total $114.00 3 attempts were made to open the links: 1) at work computer 2) on mobile smartphone 3) on home laptop. All 3 attempts displayed the same message when the text file was opened: The webpage cannot be found HTTP 404 Most likely causes: *There might be a typing error in the address. *If you clicked on a link, it may be out of date. Your Digital Downloads Download Instructions 1.Simply click on the link for each item you want to download. 2.If prompted, choose to Save file. Click Save and the file will be saved to your desktop or other location of your choice on your computer. *Pass the 65&66 On-Demand Class Part 1 - PassThe65Session1.txt Download Available: 18 Hour(s) *Pass the 65&66 On-Demand Class Part 6 - Passthe65and66Class6.txt Download Available: 18 Hour(s) *Pass the 65&66 On-Demand Class Part 5 - PassThe65and66Class5.txt Download Available: 18 Hour(s) *Pass the 65&66 On-Demand Class Part 4 - PassThe65Session5.txt Download Available: 18 Hour(s) *Pass the 65&66 On-Demand Class Part 2 - PassThe65Session3.txt Download Available: 18 Hour(s) *Pass the 65&66 On-Demand Class Part 3 - PassThe65Session4.txt Download Available: 18 Hour(s)

Desired Settlement: This educational program proposes to help prevent stress when preparing for a stress-filled exam. By not receiving the product requested, more stress has been added. An appropriate resolve is a refund of the amount rendered.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Pass the Test, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)