This business is not BBB accredited.


Phone: (847) 278-2213 Fax: (312) 638-9852 View Additional Phone Numbers 2800 W Higgins Rd STE 790, Hoffman Estates, IL 60169 View Additional Email Addresses

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CXOsync LLC is a corporate event planner which presents events and workshops geared toward Chief Information Officers of businesses as well as others within the information technology field. This company serves a national audience as well as those within the Chicagoland area, including Crystal Lake, Lake Forest, Arlington Heights, Rolling Meadows, Mt Prospect, Prospect Heights, Deerfield, Lake Bluff, Bolingbrook, Romeoville, Buffalo Grove, Joliet, Naperville, McHenry, Rockford, DeKalb, Wheaton, West Chicago, Aurora, St Charles, Geneva, Libertyville, Blue Island, Alsip, Robbins, Tinley Park, Oak Park, Park Ridge, Evanston, Skokie, Niles, Zion, Lake Villa, and Gurnee. The company arranges and coordinates events for those within information technology, including specialized events for those in information security and for those working in information technology for healthcare specialists. They also present private workshops for CIOs and IT specialists which address specific issues or topics during a weekend.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CXOsync LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CXOsync LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 18, 2011 Business started: 11/08/2008 Business started locally: 11/08/2008 Business incorporated 11/10/2008 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nepal Patel, President
Contact Information
Principal: Mr. Nepal Patel, President
Number of Employees


Business Category

Global Workforce Communication Training Business Services - General Information Technology Services Business Consultants All Other Miscellaneous Schools and Instruction (NAICS: 611699)

Additional Locations


    2800 W Higgins Rd STE 790

    Hoffman Estates, IL 60169


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/8/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I attended CXOsync LLC "CIO Synergy Los Angeles" event on 6/27/201) from 12:00pm - 7:00pm at the following location: ** ******** *** ******* ***** *** W ******* ***** *** ******** ** XXXXX It was announced and promised in writing by CXOsync LLC prior to the event and during the event that every participant will receive a tablet computer within 4-6 weeks from the event. More than 6 weeks have passed and I still have not received my tablet computer. I have written several times to CXOsync/CIOsynergy about the status of delivery/mailing of my tablet computer and they always give me an excuse. They asked me to provide the address where they can mail the tablet but I have not received anything yet. They have not bothered to even acknowledge or respond to my latest email query dated 9/12/2013. I have full documentation of their written offer/promise and all correspondence between us and will be happy to share if needed.

Desired Settlement: I am requesting a tablet computer of a reputable and well known brand to be mailed to me as promised without loss of any further time.

Business Response: Initial Business Response /* (1000, 16, 2013/11/08) */ Please note that Complaint#XXXXXXXX filed on 9/17/13 was not received by CXOsync LLC as the BBB had the wrong address. We are very sorry that *** ****** ***** did not receive his tablet. CXOsync LLC stands by its word and has ordered a tablet. The order number is Order #XXX-XXXXXXX-XXXXXXX. Per Amazon, it will be shipped out between 11/12/13 and 11/16/2013 Final Consumer Response /* (2000, 18, 2013/11/08) */ (The consumer indicated he/she ACCEPTED the response from the business.)