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This business is not BBB accredited.

Toynk Toys LLC

Phone: (630) 656-1074 Fax: (773) 442-0859 View Additional Phone Numbers 2249 W Windsor Court, Addison, IL 60101 View Additional Email Addresses http://www.toynk.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Toynk Toys sells costumes, novelty items & collectible toys. Our business began in 2001. We have a 110,000 square foot warehouse & a small retail store located in Addison, Illinois. We have 60,000 items available on our website at www.toynk.com.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business is in the process of responding to previously closed complaints.

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Toynk Toys LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 13, 2002 Business started: 09/13/2001 in IL Business started locally: 09/13/2001
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Tracy Madoch, CS Manager
Contact Information
Principal: Ms. Tracy Madoch, CS Manager
Business Category

Toys - Wholesale & Manufacturers Balloons - Novelty & Toy Collectibles Toys - Retail Costumes - Masquerade & Theatrical Internet Shopping Toy and Hobby Goods and Supplies Merchant Wholesalers (NAICS: 423920)

Refund and Exchange Policy
We offer a very flexible return policy!
Please contact us at help@toynk.com or visit our website www.toynk.com for more info on returning an item(s).
Alternate Business Names
Products & Services

Collectible Items: Star Wars, Star Trek, Batman, Superman, Minecraft, Hot Toys, Hot Wheels, Transformers, Hasbro, McFarlane.
Costumes, toys from video games & movies. Over 60,000 items listed on our website at www.toynk.com.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.