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BBB Business Review

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BBB Accredited Business since

Schock's Towing & Recovery

Additional Locations

Phone: (847) 428-2603 Fax: (847) 428-2606 PO Box 995, Dundee, IL 60118

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Schock's Towing is a towing company which provides emergency service to automobiles and motorcycles. This company serves the western suburbs of Chicago, including Sleepy Hollow, West Dundee, Carpentersville, Gilberts, Algonquin, Barrington Hills, South Barrington, Hoffman Estates, Lake in the Hills, Pingree Grove, Elgin, Huntley, Fox River Grove, Cary, Barrington, Inverness, Streamwood, South Elgin, Bartlett, Schaumburg, Island Lake, Wauconda, Wayne, Oakwood Hills, and Crystal Lake. Services available include automobile towing, motorcycle towing, long-distance towing, out-of-state towing, medium and heavy truck towing, Illinois tollway towing, jump-starts, lockout assistance, and tire changes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Schock's Towing & Recovery meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Schock's Towing & Recovery include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Schock's Towing & Recovery
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 10/01/1958 Business started locally: 10/01/1958 Business incorporated 07/03/2002 in IL
Type of Entity


Business Management
Mr. Howard Schock, Owner
Contact Information
Principal: Mr. Howard Schock, Owner
Business Category

Towing - Automotive Auto Services Auto Repair - Mobile Motor Vehicle Towing (NAICS: 488410)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.