BBB Business Review

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This business is not BBB accredited.

Rendered Services, Inc.

Phone: (773) 927-8888 Fax: (773) 254-9351 View Additional Phone Numbers 3611 S Iron St, Chicago, IL 60609

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Rendered Services, Inc. include:

  • 68 complaint(s) filed against business
  • Failure to respond to 32 complaint(s) filed against business
  • 6 complaint(s) filed against business that were not resolved

Factors that raised the rating for Rendered Services, Inc. include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

68 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 33
Delivery Issues 3
Guarantee/Warranty Issues 2
Problems with Product/Service 19
Total Closed Complaints 68

Additional Complaint Information

Consumer complaints allege that the company tows vehicles from locations that are not illegal and/or restricted, and that this is done intentionally and/or with the knowledge that there is no basis for the tow. Consumers also allege inferior and condescending customer service and/or treatment on the company's premises when they go to recover their vehicles. Complaints state that the company does not honor requests for refunds of allegedly baseless or unnecessary tows.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Rendered Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: July 12, 1989 Business started: 01/01/1989 Business started locally: 01/01/1989
Business Management
Ms. Colette Carolan, Management Office
Contact Information
Principal: Ms. Colette Carolan, Management Office
Business Category

Towing - Automotive Motor Vehicle Towing (NAICS: 488410)

Alternate Business Names
Rendered Towing Service RSI SCT Services Limited Second City Towing

Customer Review Rating plus BBB Rating Summary

Rendered Services, Inc. has received 1 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.