This business is not BBB accredited.

Turbo Title Loans

Additional Locations

Phone: (847) 451-2274 View Additional Phone Numbers 1440 N. Dayton St. Suite 200, Chicago, IL 60642 http://www.turbotitleloan.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Turbo Title Loans include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Turbo Title Loans include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Turbo Title Loans
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: November 11, 2008 Business started: 01/01/2004 Business started locally: 01/01/2004
Type of Entity

Limited Liability Company (LLC)

Business Management
Kieran Noonan, Manager Brian Noonan
Contact Information
Principal: Kieran Noonan, Manager
Business Category

Auto Title Loans / Lenders Consumer Lending (NAICS: 522291)


Customer Review Rating plus BBB Rating Summary

Turbo Title Loans has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of B-.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1440 N. Dayton St. Suite 200

    Chicago, IL 60642

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 2905

    Northlake, IL 60164 (800) 513-7960

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/4/2016 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Title loan obtained in Jan 2015, title loan paid off in full Nov 2015. Turbo Title Loan after being paid in full refuses to release title. Turbo Title Loan has closed the account which further indicates there is no further binding contract and are violating O.C.G.A title 7 Banking and Finance laws.

Desired Settlement: Release title to correct entity that has paid loan in full which is ********** Insurance Company; representative *** ********* has paid the loan in full. ********** Insurance Company is the insurance company of *** ******** the individual responsible and was held at fault for totaling my car in Sept 2015. Turbo Title Loan has no legal binding authority after vehicle loan has been paid to continue in possession of title. Contract with Turbo Title Loan has been upheld regarding payment, there is no further business with Turbo Title Loan.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on Turbo Title Loans
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
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