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A BBB Accredited Business since
BBB has determined that Bridgestone Retail Operations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company's headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau. This means they support the Bureau's services to the public and meet our membership standards.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bridgestone Retail Operations, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1113 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||715|
|Total Closed Complaints||1113|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||52|
Business ManagementMs. Jessi Blake, Senior Claims Specialist Mr. Brian Mc Ferrin, Site Manager
Tire Distributors & Manufacturers Battery Repairing & Rebuilding Shock Absorbers Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Mufflers & Exhaust Systems Tire Retread & Repair Towing - Automotive Auto Parts & Supplies - Wholesale & Manufacturers Battery Supplies Tire and Tube Merchant Wholesalers (NAICS: 423130)
Alternate Business NamesBridgestone/Firestone Expert Tire Firestone Complete Auto Care Firestone Complete Auto Care and Tires Plus Stores Firestone Complete Auto Care Centers Firestone Complete Auto Care-Norridge Firestone Tire & Service Centers Mark Morris Tire Tire Station Wheel Works
Products & Services
This company offers Automotive Tire and Service. According to information in BBB files this company operates a chain of more than 1,600 company-owned automotive tire and service stores throughout the United States.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview