BBB Business Review
Is this your Business?BBB Accredited Business since 01/01/2013
Elite Hard Surface Restoration
(847) 687-8613View Additional Phone Numbers6511 Northwest Hwy 2D, Chicago, IL 60631 Send email to Elite Hard Surface Restorationwww.elitehsr.com
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BBB Accreditation
A BBB Accredited Business since 01/01/2013
BBB has determined that Elite Hard Surface Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Elite Hard Surface Restoration's rating include:
- Length of time business has been operating.
Factors that raised Elite Hard Surface Restoration's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Limited Liability Corporation
Contact Information
Principal: Mr. Jeff Shewfelt (Owner)Business Category
Tile & Grout Cleaning, Upholstery & Carpet Cleaning, Upholstery and Rug Cleaning, Marble & Terrazzo Cleaning & Service, Carpet & Rug Cleaners, Concrete - Restoration, Sealing & Cleaning
Products & Services
Providing residential and commercial carpet cleaning, tile and grout cleaning & sealing, concrete cleaning & staining, marble polishing stone sealing, upholstery cleaning, etc.
Industry Tips
Carpet and Rug CleanersCleaning Services
Carpet Cleaning Services - How to Get Your Moneys Worth
LocationsX
1 Locations
-
6511 Northwest Hwy 2D
Chicago, IL 60631(847) 687-8613
(773) 370-1771Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Elite Hard Surface Restoration is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Tile & Grout Cleaning
Carpet and Rug CleanersCleaning Services
Carpet Cleaning Services - How to Get Your Moneys Worth
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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