BBB Business Review

Is this your Business?

BBB Accredited Business since 03/01/2013

TicketsNow.com

Find a Location

Phone: (815) 444-9800Fax: (800) 206-2455View Additional Phone Numbers3800 Golf Rd Ste 125, Rolling MeadowsIL 60008-4011 Send email to TicketsNow.com

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BBB Accreditation

A BBB Accredited Business since 03/01/2013

BBB has determined that TicketsNow.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised TicketsNow.com's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 53 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

53 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues20
Billing / Collection Issues4
Delivery Issues9
Problems with Product / Service20
Guarantee / Warranty Issues0
Total Closed Complaints 53

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on TicketsNow.com

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3 Customer Reviews

Additional Information

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BBB file opened: 06/18/1996Business started: 01/01/1992
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Corporation

Incorporated: May 2004, IL

Contact Information
Principal: Ms Laura Krieg (Director of Customer Care)Ms. Julia Vander Ploeg (General Manager/Senior Vice President)
Business Category

Ticket Sales - Events

Industry Tips
Online Ticket Brokers

Customer Review Rating plus BBB Rating Summary

TicketsNow.com has received 4.40 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.