Complaint A few years ago (exact date unknown) an individual came to my workplace and was selling the Smart Circle card. I purchased this certificate for $49.99 which was supposed to be valid for a "promotional discount vacation" offer. The website listed on this card as the sponsor for this offer is no longer valid, and when I contacted Smart Circle several months ago, I was told this offer was no longer valid, even though the expiration field is blank on this card which implies that there is no expiration to this offer. Since I was advised that this card was no longer valid, I requested either a refund of the purchase price, which was $49.99 or an exchange for a VALID card which I could use, and was denied. I believe that I should be refunded the $49.99 because this Smart Circle card is now just a useless piece of paper and I have been conned. Please contact me to assist me in resolving this issue. Thank you.
Desired Settlement I would like a refund of the $49.99 that I paid for the Smart Circle card since it is now useless.
Business Response Contact Name and Title:************* Contact Phone: XXX XXX-XXXX Contact Email: ******************@yahoo.com I have NEVER worked for The Smart Circle Company. I worked in 2012 for a marketing company called Promotional Advertising based out of Ohio, and their packages retail for $63.99. I am aware the reservation department is based out of New York, and can be contacted at ***@partycruisechicago.com If you contact the above email you can get the contact information for Smart Circle. I have never worked for that company, and I do not have their contact information. Kindest Regards- ****** *****
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