BBB Business Review

BBB Accredited Business since 03/01/2014

A+ HDTV Repair

(847) 977-9447613 N Main St, Mount ProspectIL 60056 Send email to A+ HDTV RepairView Additional Web Addresses



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Description

A+ HDTV Repair is an electronics repair company based in Mount Prospect, Illinois, but with a service area extending north to the Wisconsin border, south to Joliet and west to Aurora. They are a family-owned and operated company, and can handle a wide range of electronics repair from antiques to the most up-to-date equipment. A+ HDTV Repair is manufacturer authorized to work on most equipment.

Typical electronics repair projects include TVs, audio equipment, appliances, computers, and fitness equipment. For TV repairs, they specialize in LED TVs, LCD TVs, plasma TVs, projection TVs and picture tube TVs. Their technicians are factory trained and work with all major TV companies, such as Panasonic, Sony, and Phillips. Their TV repair service includes a six month warranty on all repairs, and when technicians are available, service can be performed on the same day as an initial call. Most service jobs are completed within 24 hours of the initial request. They can also perform installations of electronics such as TVs, antennas, ceiling fans, home theatre systems, and computer systems.

Appliances that A+ HDTV Repair services include washers, dryers, dishwashers, and microwaves from all major appliance companies, including Maytag, Whirlpool, and Samsung. They provide service calls to residences and businesses in the Chicagoland area as well as all surrounding suburbs.

Visit the website for reviews on repair jobs, to contact the team with questions or to learn more about their electronics recycling program.

BBB Accreditation

A BBB Accredited Business since 03/01/2014

BBB has determined that A+ HDTV Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised A+ HDTV Repair's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

19 Customer Reviews Customer Reviews on A+ HDTV Repair

Customer Experience Total Customer Reviews
Positive Experience 19
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 19 Customer Reviews

Industry Comparison| Chart

Television & Radio - Service & Repair, Video Equipment - Service & Repair, Electronic Equipment & Suppliers - Service & Repair, Computers - Service & Repair, Computers - Cable & Installation, Audio-Visual Equipment - Service & Repair, Appliances - Small - Service & Repair, Appliances-Major-Service & Repair, Antennas

Additional Information

top
BBB file opened: 02/03/2014Business started: 07/28/2010
Type of Entity

Corporation

Incorporated: July 2010, IL

Contact Information
Principal: Mr. Gustavo Garcia (Owner)
Business Category

Television & Radio - Service & Repair, Video Equipment - Service & Repair, Electronic Equipment & Suppliers - Service & Repair, Computers - Service & Repair, Computers - Cable & Installation, Audio-Visual Equipment - Service & Repair, Appliances - Small - Service & Repair, Appliances-Major-Service & Repair, Antennas

Industry Tips
Contracts
Computer Industry tip

Customer Review Rating plus BBB Rating Summary

A+ HDTV Repair has received 5.00 out of 5 stars based on 19 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Photos & Videos

Photographs

1 Photo

Map & Directions

Map & Directions

Address for A+ HDTV Repair

613 N Main St

Mount Prospect, IL 60056

To | From

LocationsX

1 Locations

  • 613 N Main St 

    Mount Prospect, IL 60056(847) 977-9447

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*A+ HDTV Repair is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Web Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips for Television & Radio - Service & Repair

Contracts
Computer Industry tip
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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.