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BBB Accredited Business since

A+ HDTV Repair

Phone: (847) 977-9447 613 N Main St, Mount Prospect, IL 60056 http://aplushdtvrepair.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



A+ HDTV Repair is an electronics repair company based in Mount Prospect, Illinois, but with a service area extending north to the Wisconsin border, south to Joliet and west to Aurora. They are a family-owned and operated company, and can handle a wide range of electronics repair from antiques to the most up-to-date equipment. A+ HDTV Repair is manufacturer authorized to work on most equipment.

Typical electronics repair projects include TVs, audio equipment, appliances, computers, and fitness equipment. For TV repairs, they specialize in LED TVs, LCD TVs, plasma TVs, projection TVs and picture tube TVs. Their technicians are factory trained and work with all major TV companies, such as Panasonic, Sony, and Phillips. Their TV repair service includes a six month warranty on all repairs, and when technicians are available, service can be performed on the same day as an initial call. Most service jobs are completed within 24 hours of the initial request. They can also perform installations of electronics such as TVs, antennas, ceiling fans, home theatre systems, and computer systems.

Appliances that A+ HDTV Repair services include washers, dryers, dishwashers, and microwaves from all major appliance companies, including Maytag, Whirlpool, and Samsung. They provide service calls to residences and businesses in the Chicagoland area as well as all surrounding suburbs.

Visit the website for reviews on repair jobs, to contact the team with questions or to learn more about their electronics recycling program.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A+ HDTV Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A+ HDTV Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

37 Customer Reviews on A+ HDTV Repair
Customer Experience Total Customer Reviews
Positive Experience 37
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 37

Additional Information

BBB file opened: February 03, 2014 Business started: 07/28/2010 Business started locally: 07/28/2010 Business incorporated 07/28/2010 in IL
Type of Entity

Corporation

Business Management
Mr. Gustavo Garcia, Owner
Contact Information
Principal: Mr. Gustavo Garcia, Owner
Business Category

Television & Radio - Service & Repair Video Equipment - Service & Repair Antennas Appliances-Major-Service & Repair Appliances - Small - Service & Repair Audio-Visual Equipment - Service & Repair Computers - Cable & Installation Computers - Service & Repair Electronic Equipment & Suppliers - Service & Repair Consumer Electronics Repair and Maintenance (NAICS: 811211)


Customer Review Rating plus BBB Rating Summary

A+ HDTV Repair has received 5 out of 5 stars based on 37 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.