In Chicago and Northern Illinois

BBB Business Review

BBB Business Review

Chicago and Northern Illinois BBB > Accredited Business Directory > Telephone Companies > Chicago, IL > Access One, Inc.

BBB Business Review

• overview
• complaints
• directions

Chicago and Northern Illinois BBB > Accredited Business Directory > Telephone Companies > Chicago, IL > Access One, Inc.

BBB Business Review

Chicago and Northern Illinois BBB > Accredited Business Directory > Telephone Companies > Chicago, IL > Access One, Inc.

BBB Business Review

• overview
• complaints
• directions

Chicago and Northern Illinois BBB > Accredited Business Directory > Telephone Companies > Chicago, IL > Access One, Inc.

BBB Business Review

• overview
• complaints
• 7Delivery Issues0Guarantee / Warranty Issues0Total Closed Complaints 12

  Complaint Details | Definitions | BBB Complaint Process | File a Complaint

• Government Actions

  BBB knows of no significant government actions involving Access One, Inc..

  What government actions does BBB report on?

• Advertising Review

  BBB has nothing to report concerning Access One, Inc.'s advertising at this time.

  What is BBB Advertising Review?

Additional Information

top

BBB file opened: 03/09/2000Business started: 03/01/1993

Contact Information

Primary Contact: Mr. Mark Jozwiak (President)Ms. Alison Balthazar (National Accounts Executive)

Business Category

Telephone Companies

Products & Services

This company provides long distance, local and internet service.

BBB Program Participation

This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.

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Directions | Enlarge

LocationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

• Advertising or Sales
• Billing or Collection
• Problems with Products or Services
• Delivery
• Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

Additional Phone Numbers

• (800) 804-8333
• (312) 441-9994

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

Industry Tips for Telephone Companies

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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