This Business is not BBB Accredited
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Hello Depot is not BBB Accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Hello Depot's rating include:
- Failure to respond to 2 complaints filed against business.
Consumers allege that company representatives misrepresent the services and/or pricing and/or potential savings of the phone plans offered by the business upon switching telephone carriers. Consumers also allege receiving poor customer service.
On June 13, 2006 the Better Business Bureau requested a review of the recorded telephone sales calls made between Hello Depot representatives and the consumers who have filed complaints with the Bureau. The request was based as a result of consumer allegations of representatives misrepresenting on which company's behalf they were telemarketing. Hello Depot acknowledged the request and advised the Bureau that it would comply in providing the recorded conversations. As of today, the BBB has not received a response from the company.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Hello Depot
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Jairo Pico (Manager) Carlos Hernandez (Customer Service Manager) Eddie Kim (Director of Operation)
Products & Services
This company offers local and long distance phone service.