BBB Accredited Business since
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Ifbyphone, the leader in voice-based marketing automation, manages, measures and automates voice conversations for businesses. Helping them capture information that often slips through the cracks of traditional marketing automation platforms.
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A BBB Accredited Business since
BBB has determined that DialogTech Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for DialogTech Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Irvin Shapiro, CEO Mr. George Nissan, Assistant Controller Mr. Jason Pinter, VP Finance & Admin.
Number of Employees
Telephone Companies Advertising/Marketing Agencies Automation Consultants Communication Consultants Telephone Communications Wired Telecommunications Carriers (NAICS: 517110)
Service AreaU.S. and Canada
Products & Services
The Ifbyphone product suite is a set of software-as-a-service applications including call tracking, lead distribution, hosted IVR (interactive voice response) and voice broadcasting.