BBB Accredited Business since
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InterCall is a communication consultation company which provides connective technology, web conferencing, videoconferencing, and consultation services for business which require innovative connectivity services to keep their offices and workers communicating effectively across long distances. Located in Chicago, IL, this company serves businesses nationally and internationally as well as the greater Chicagoland area, including Hoffman Estates, Lake Villa, Deerfield, Crystal Lake, Highland Park, Lake Forest, Great Lakes, Roselle, Rosemont, Elgin, St Charles, Mount Prospect, Rockford, Joliet, Naperville, and Evanston. The company has been in business since 1991 and supports over 75,000 organizations, with over 85% of Fortune 100 companies using InterCall for their distance communication needs. In 2012 alone, the company executed over 21 billion minutes of teleconferencing, web conferencing, and videoconferencing services for businesses. Partners of this company include Microsoft, Cisco, Adobe, Brainshark, Blackberry, CRG, Intelisys, ARG, and WTG.
This company offers web conferencing, videoconferencing, videoconferencing, and consultation services for both small enterprises and large corporations, assisting them in helping their staff remain in contact when their offices are located in different areas of the world, be they one town over or a continent apart. Their services are broken down by industry, job function, and use, and include international solutions and mobile solutions to ensure that each customer will receive the product that works best for their company. InterCall can also provide consultation to create a solution specialized for the company itself, taking into account that company's unique culture and workflow.
Visit the website for InterCall to learn more about the company, read their blog to read about connective technology, and contact the company to discuss web conferencing and communications services.
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A BBB Accredited Business since
BBB has determined that West Unified Communications Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for West Unified Communications Services, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Molly Fulghum, Senior Director of Customer Care
Teleconference Service Videoconferencing Services Web Conferencing Communication Consultants Internet Services All Other Business Support Services (NAICS: 561499)