BBB Business Review

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This business is not BBB accredited.

First American Tax Defense, LLC

Phone: (773) 649-1762 Fax: (773) 221-9000 View Additional Phone Numbers ! First American Tax Defense, LLC is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

88 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 17
Billing/Collection Issues 14
Delivery Issues 14
Guarantee/Warranty Issues 2
Problems with Product/Service 41
Total Closed Complaints 88

Customer Reviews Summary Read customer reviews

1 Customer Review on First American Tax Defense, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 24, 2012 Business started: 07/30/2012 Business started locally: 07/30/2012 Business incorporated 07/19/2012 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Gustavo Montes, Owner Arthur Dinov, Manager Alain Mellul Jon Simon, Senior Case Manager
Contact Information
Customer Contact: Arthur Dinov, Manager
Principal: Gustavo Montes, Owner
Business Category

Taxes - Negotiators Loan Modification Taxes - Consultants & Representatives All Other Legal Services (NAICS: 541199)

Alternate Business Names
First American Student Aid
Products & Services

This company offers tax defense and resolution.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.