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Find a Location

Affordable Water Int, Inc. has 1 locations, listed below.

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    Business ProfileforAffordable Water Int, Inc.

    Water Treatment Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2016

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Affordable Water Int, Inc. offers residential and commercial water conditioning repairs, sales and service. We specialize in reverse osmosis, sanitizer, drinking water systems and more!

    Products & Services

    This business offers: Water Treatment Used Equipment.

    Business Details

    Location of This Business
    214 W Menomonie St, Belvidere, IL 61008-2615
    BBB File Opened:
    1/9/2006
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Started Locally:
    1/1/2006
    Business Incorporated:
    5/10/2006
    Accredited Since:
    7/1/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Affordable Water
    Business Management
    • Mr. Paul Durham, President
    Contact Information

    Principal

    • Mr. Paul Durham, President

    Customer Contact

    • Mr. Paul Durham, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I was in need of a new water softener. I came across an add in the paper that would make a service call for $29.95, so I called the number on the add and a man by the name of **** came to my house to look at the softener and when he went to look at the softener he took the softener apart and said I needed a new one which I was aware of ,bur why did he have to take the softener apart. He could not put it back together again because he broke some of the parts.He informed me that I needed a new one and that he just happened to have one in his truck for a cost of $5500.00 which I thought was a little high, but as the sales person what was I going to do now with no water softener. I called him the next day and told him that I should not have purchased this one for such a high price and that he talked me into it .He said he was having a bad day and that he was training a new man. I felt sorry for that young man because **** continued to so of yell at him. He then offered to give me salt for a year. My wife and I are in our mid eighties with fixed income. I am not trying to get my money back I just want to see that this does not happen again withPaul as the sales person. I feel that he took advantage of me being a senior citizen. Thanks for listening. *****************************
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    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse P

    1 star

    02/05/2023

    I have not used them for their services, but if they treat customers the way they treated me, I would stay as far away as possible. I was driving south on interstate 39/90 just north of Madison, cruise control set at 78, in the far left lane making a pass when one of their vans came up inches from my bumper. The driver gave me no chance to move over after I complete my pass and proceeded to pass me at WELL over 80 mph on the shoulder of the interstate. I called the number on the back of the van to complain about this dangerous behavior. About an hour later, I received a call back from an employee telling me they watched the on-board video of the incident. This employee proceeded to accuse my truck of impeding traffic, going so far as to say I was at fault for making this poor driver have to do what he did. This is wildly inaccurate as, for one, I don't drive a truck, I drive a sedan. The employee on the phone refused to listen to me, continuing to condescending tell me I can not impede traffic in the left lane no matter how many times I told him this was not the case and that he didn't even have the correct incident. Further, this implies this driver behaved in this manner multiple times. These people have no respect for human life/other drivers, why would they respect you, the custoimer? They are rude, dangerous, disgusting people, avoid them at all costs.

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