BBB Business Review

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BBB Accredited Business since 08/01/2007

The Great Escape

Phone: (708) 339-6060Fax: (708) 339-6091View Additional Phone Numbers300 W Armory Dr, South HollandIL 60473-2820 Send email to The Great Escape

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Description

BBB Accreditation

A BBB Accredited Business since 08/01/2007

BBB has determined that The Great Escape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


This BBB Business Review is for all 16 of The Great Escape's locations in Chicago and Northern Illinois. All BBB complaints for The Great Escape are contained in this report.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised The Great Escape's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.


This BBB Business Review is for all 16 of The Great Escape's locations in Chicago and Northern Illinois. All BBB complaints for The Great Escape are contained in this report.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Complaint Information

This BBB Business Review is for all 16 of The Great Escape's locations in Chicago and Northern Illinois. All BBB complaints for The Great Escape are contained in this report.

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on The Great Escape

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

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This BBB Business Review is for all 16 of The Great Escape's locations in Chicago and Northern Illinois. All BBB complaints for The Great Escape are contained in this report.

BBB file opened: 09/05/1990Business started: 01/01/1972
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Marc Rush (President)Mr. Frank Gaudio (Branch Manager)Mr. Brian Geiger (General Manager)Mr. Michael Kite (Branch Manager)Mr. Chris Lang (Branch Manager)Mr. Ian Miska (Branch Manager)Mr. John Nuebling (Branch Manager)Mr. Doug Pearson (Branch Manager)Mr. Andy Peilet (Branch Manager)Mr. Tom Sendag (Branch Manager)Mr. Barry Sneed (Branch Manager)
Business Category

Swimming Pool Contractors, Dealers, Design, Health & Wellness, Spa, Hot Tub, Sauna Sales And Service, Games & Supplies, Bar - Fixtures, Gazebos, Awnings & Canopies, Patio Equipment & Supplies, Swimming Pool Cover Sales & Service, Swimming Pool Enclosures, Swimming Pools & Hot Tubs, Internet Shopping, Sports & Recreation, Lawn & Garden Equipment & Supplies, Home Centers, Home Accessories, Home Theater, Furniture - Retail, House Furnishings & Services, Wine Storage Equipment, Fireplaces, Bar Supplies, Billiard Equipment & Supplies, Furniture - Outdoor, Swimming Pool Equipment & Supplies, Exercise Equipment & Machines - Sales, Spas & Hot Tubs - Dealers

Products & Services

This company also offers game tables/accessories, bar stools/bar accessories, wooden playsets and basketball systems.

Service Area


This BBB Business Review is for all 16 of The Great Escape's locations in Chicago and Northern Illinois. All BBB complaints for The Great Escape are contained in this report.

Industry Tips
Contracts
Refunds and Exchanges

Customer Review Rating plus BBB Rating Summary

The Great Escape has received 4.40 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.