BBB Accredited Business since 08/01/2014
The Great Escape
(630) 482-9822995 W Wilson St, Batavia, IL 60510 Send email to The Great Escape
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A BBB Accredited Business since 08/01/2014
BBB has determined that The Great Escape meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised The Great Escape's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on The Great Escape
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Swimming Pool Contractors, Dealers, Design, Spa, Hot Tub, Sauna Sales And Service, Internet Shopping, Health & Wellness, Spas & Hot Tubs - Dealers, Patio Equipment & Supplies, House Furnishings & Services, Home Theater, Home Centers, Home Accessories, Lawn & Garden Equipment & Supplies, Games & Supplies, Furniture - Retail, Furniture - Outdoor, Fireplaces, Exercise Equipment & Machines - Sales, Billiard Equipment & Supplies, Sports & Recreation, Wine Storage Equipment, Swimming Pool Equipment & Supplies, Swimming Pool Cover Sales & Service, Swimming Pool Enclosures, Swimming Pools & Hot Tubs, Gazebos
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