Business ProfileforCollege Housing Group

Absolutely horrible company. We moved to Dekalb and had weeks to find somewhere. ***** didnt even reach out with a move in date, we had to reach out several times and finally talked to the owner. Our move in date was pushed back a week but initially werent going to pro rate the rent for the week THEY pushed us back. ***** was disgusting upon move in but drove 10 hours in an ice storm so we were just thankful we made it. Broken blinds and disgusting brown substance splattered on walls and ceiling. Floor was caving in. Large gaps on floorboards and front door so there were mice and chipmunks getting in constantly. Had to have the locks replaced because the deadbolts required keys to unlock from the inside-***** made us feel like we were a complete inconvenience. The furnace went out 3 times. She never answered her phone or voicemail. Took her 3 days to respond about our heat going out-thank goodness the maintenance man checks his phone. We lived there 6 months, paid our rent on time, kept the place as clean as possible given how disgusting the house is and all the cracks in the house, tried to stay away from *****. She started showing our house and gave us less than 24 hour notice even AFTER I told her I needed at least 24 because I work from home, have a dog & and infant to accommodate. For move out inspection she (again) gave me less than 24 business days notice, I offered other times and dates but were declined and resulted in us being absent for the walkthrough and resulted in us losing 80% of our deposit. They nickel and dime every little thing that should be part of maintaining a rental ($5 for hair in a drain, $5 to remove a water filter, $5 for this and $5 for that). Apparently as a renter Im in charge of cutting down trees, so that cost us $200. Oh yeah! Those broken blinds that we moved into? We paid $125 for all new ones. They are taking advantage of college students.