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          Eagle Moving and Storage has 1 locations, listed below.

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            Business ProfileforEagle Moving and Storage

            Moving and Storage Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/1/2013

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Eagle Moving and Storage is a moving company in Downers Grove, IL that provides customized relocation services whether you are looking for a local moving company or long distance movers. This company offers service for both residential and commercial moving purposes. We believe customer service is the cornerstone upon which Eagle Moving Company was formed.

            Products & Services

            Residential Moving, Commercial Moving, Nationwide Moving

            Business Details

            BBB File Opened:
            10/6/1997
            Years in Business:
            27
            Business Started:
            3/4/1997
            Business Started Locally:
            3/4/1997
            Business Incorporated:
            7/25/2002
            Accredited Since:
            10/1/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            4
            Alternate Business Name
            • Karuhn Storage, LLC
            • Eagle Storage Company
            • Eagle Moving
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            10:00 AM - 3:30 PM
            Su:
            Closed
            Business Management
            • Ms. Linda Simpson, Office Manager
            • Mr. Richard Karuhn, Owner
            Contact Information

            Principal

            • Mr. Richard Karuhn, Owner

            Customer Contact

            • Ms. Linda Simpson, Office Manager
            Additional Contact Information

            Fax Numbers

            • (630) 322-8098
              Primary Fax

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/16/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We hired this company to move us into our home on September 28th 2021. There were alot of damages done during the process to part of the home and to a very valuable desk that belonged to my husband's father and was passed down to him. Sent pictures and filled out the company's damage complaint form October 14th. I was told that I would hear back from them within 30days on the receiving all the supporting documents. Here it is November 16th and I have emailed them twice to follow up on this because it should be completed and we should have some sort of resolution by now. I have received no response back to either email nor have they tried to reach out to me on their own.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dale S

            09/26/2021

            I was very disappointed with this company and want to warn others about damage to your property. It was a mistake to hire Eagle Moving. Despite specifically being assured that all my items would be wrapped and protected, nothing was protected. My new mattress sheet specific to reducing allergens was permanently damaged with an 18 inch grease stain from the floor of the truck because it was not protected during the move. All the smaller items were put in a large box, unprotected. Because of this, my large 40 year old painting with special meaning to the family was torn and had to be thrown away. When I completed a claim form for the value of the painting I was told I would receive a settlement check. The check I received was for $3 versus the $300 claim I filed. Yes, I signed a contract - be sure to read the tiny fine print. The point is this would have been avoided if the painting was protected, which I was promised. If you have any furniture or items that have high value or special meaning I would suggest finding another company. They do not protect any items!

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

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