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BBB Business Review

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BBB Accredited Business since

Robert Schwake Stone Co., Inc.

Phone: (847) 566-0799 Fax: (847) 566-0756 View Additional Phone Numbers 1440 Townline Road, Mundelein, IL 60060 View Additional Email Addresses http://www.schwakestone.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Schwake Stone has been Chicago's supplier of quality stone products since 1946. We specialize in building, landscaping and garden stone, quality fireplace materials, face brick, thin brick, and brick pavers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Robert Schwake Stone Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Robert Schwake Stone Co., Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Robert Schwake Stone Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 21, 2003 Business started: 01/01/1946 in IL Business started locally: 01/01/1946 Business incorporated 01/28/1955 in IL
Type of Entity

Corporation

Business Management
Ms. Donna Schwake McNulty, President Ms. Carole Hodgson Ms. Myra Swick
Contact Information
Principal: Ms. Donna Schwake McNulty, President
Business Category

Stone - Natural Limestone Hardscapes Granite Paving Materials Paving Stones Masonry Contractors (NAICS: 238140)

Service Area
Greater Chicagoland Area
Alternate Business Names
Schwake Stone Brick & Fireplace Company
Products & Services

Natural stone products
Building stone
Landscaping stone
Custom cut limestone
Masonry products
Fireplaces and fire pits
Fireplace accessories
Fireplace installation, service & maintenance
Garden center - mulch, top soil

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.