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BBB Business Review

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BBB Accredited Business since

Hardroc Inc

Phone: (847) 229-9304 Fax: (847) 229-9314 596 Chaddick Dr., Wheeling, IL 60090

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Hardroc, Inc. is a stone fabricator which designs and installs custom stone services for residential and commercial customers. This company serves the northwest suburbs of Chicago, including Prospect Heights, Mt Prospect, Buffalo Grove, Riverwoods, Northbrook, Long Grove, Lincolnshire, Des Plaines, Bannockburn, Deer Park, Kildeer, Glenview, Northfield, Palatine, Vernon Hills, Mettawa, Forest Lake, Hawthorn Woods, Elk Grove Village, Rolling Meadows, and Arlington Heights. Services available from this company include stone fabrication, countertop installation, domestic and international stone selections, and stone selection consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hardroc Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hardroc Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 18, 2003 Business started: 12/29/1998 Business started locally: 12/29/1998 Business incorporated 12/29/1998 in IL
Type of Entity


Business Management
Ms. Denise "Denny" Dennis, President Ms. Sylvia Cappello, Vice President
Contact Information
Customer Contact: Ms. Sylvia Cappello, Vice President
Principal: Ms. Denise "Denny" Dennis, President
Business Category

Stone - Natural Interior Finishing Marble & Granite Installation, Stonework Fabrication Limestone Quartz Kitchen Remodeling Kitchen & Bath Design Design & Build Contractor Retail Stores Bathroom Remodeling Granite Slate Countertops Fireplaces Plumbing Fixtures, Parts, Supplies - Retail Masonry Contractors (NAICS: 238140)

Alternate Business Names
Hardroc Stone

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.