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BBB Business Review

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Description

THIS IS A TEST AB - IT IS USED FOR BBB TESTING PURPOSES ONLY!!!!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stevie B's Famous Cookies! meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

THIS COMPANY DOES NOT EXIST. THIS COMPANY FILE HAS BEEN CREATED FOR BBB TESTING PURPOSES ONLY.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Stevie B's Famous Cookies! include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

THIS IS A SECOND NOTE REGARDING THIS TEST COMPANY.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Stevie B's Famous Cookies!
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: October 19, 2004 Business started: 01/01/1996 Business started locally: 01/01/1996
Type of Entity

Franchisor

Business Management
Mr. Steve Bernas, Owner Mr. Jeff P Mathews, Director of Marketing Miss. Heather Newcomb, Test
Contact Information
Principal: Mr. Steve Bernas, Owner
Customer Contact: Mr. Jeff P Mathews, Director of Marketing
Business Category

Souvenir Milk Caps Food - Sales & Delivery Business Consultants Fireproofing Investment Securities Mobile Food Services (NAICS: 722330)

Products & Services

Stevie B's Famous Cookies! sells the following brand(s): Nike

Stevie B's Famous Cookies! offers the following product(s): Shoes

Hours of Operation
M: 12:00 PM - 11:00 PM
T: 12:00 PM - 11:00 PM
W: 12:00 PM - 11:00 PM
Th: 12:00 PM - 11:00 PM
F: 12:00 PM - 11:00 PM
S: 12:00 PM - 11:00 PM
Su: 12:00 PM - 11:00 PM
H: Closed
Method(s) of Payment
Visa and mastercard
Refund and Exchange Policy
THIS IS A TEST AB - IT IS USED FOR BBB TESTING PURPOSES ONLY!!!!
Alternate Business Names
Steve's Cookies
Products & Services

THIS IS A TEST AB - IT IS USED FOR BBB TESTING PURPOSES ONLY!!!!


Customer Review Rating plus BBB Rating Summary

Stevie B's Famous Cookies! has received 4.67 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.