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BBB Accredited Business since

Arctic Snow & Ice Control Inc

Phone: (815) 469-8001 View Additional Phone Numbers 22763 S Center Rd, Frankfort, IL 60423

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Arctic Snow & Ice Control Inc. is a snow and ice removal company which provides snow plowing and ice removal services for commercial customers. Located in Frankfort, IL, this company serves the greater Chicagoland area, including Tinley Park, Joliet, Oak Forest, Midlothian, Blue Island, Alsip, Chicago Heights, Homewood, Palos Hills, Palos Heights, Oak Lawn, Burbank, Homer Glen, Lemont, South Holland, Harvey, Matteson, Olympia Fields, Park Forest, New Lenox, Mokena, Lockport, Romeoville, Sauk Village, Flossmoor, Hazel Crest, Markham, Bolingbrook, Hickory Hills, Dolton, and Burnham. The company was formed in 1978 and is now one of the largest snow and ice removal companies in the Chicagoland areas, a multi-million dollar operation with over 300 team members and a 400-piece fleet.

This company provides snow and ice control to retail and commercial customers, to ensure that their driveways and sidewalks remain clear during the winter and spring seasons to attract and maintain business despite poor weather. The company will provide a six-man team to a business in order to plow and salt walkways as well as service areas behind a business, in order to keep business areas clear and attract customers, who may otherwise be deterred by the snow. Their vehicles are equipped with both snow plows and salt spreaders, and use a sodium-free deicer in order to prevent damage to landscapes and concrete in the process of deicing sidewalks and parking lots.

Visit the website for Arctic Snow & Ice Control Inc. to learn more about their services, view videos of their fleet at work, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Arctic Snow & Ice Control Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Arctic Snow & Ice Control Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Arctic Snow & Ice Control Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 12/01/1978 in IL Business started locally: 12/01/1978 Business incorporated 01/05/1987 in IL
Type of Entity


Business Management
Mr. Randy Strait, Chief Executive Officer Mr. Rick Bell, COO
Contact Information
Principal: Mr. Randy Strait, Chief Executive Officer
Business Category

Snow Removal Service Snow Removal Equipment Other Support Activities for Road Transportation (NAICS: 488490)

Products & Services

Arctic Snow & Ice Control Inc offers the following product(s): Sectional Sno-Pusher

Method(s) of Payment
Check, Credit card, Electronic transfer
Refund and Exchange Policy

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.