BBB Business Review

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This business is not BBB accredited.

Emerald Services Inc

Phone: (630) 543-1700 Fax: (630) 543-1707 703 W Annoreno Dr Ste 5, Addison, IL 60101 View Additional Email Addresses http://www.servprolombardaddison.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

As a trusted leader in the restoration industry, Servpro of Lombard/Addison provides 24-hour residential and commercial services.  As a locally owned and operated business, we're dedicated to being faster to any size disaster, with the training, equipment, and expertise to handle your restoration and cleaning needs. 24-Hour emergency service, highly trained restoration technicians, advanced restoration and cleaning equipment


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Emerald Services Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Emerald Services Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 08, 2009 Business started: 01/01/2008 in IL Business started locally: 01/01/2008 Business incorporated 03/11/2016 in IL
Type of Entity

Franchisee

Business Management
John Baron, Owner Ms. Laura Fuscone, Office Manager
Contact Information
Principal: John Baron, Owner
Principal: Ms. Laura Fuscone, Office Manager
Business Category

Smoke Odor Counteracting Service Fire & Water Damage Restoration Residential Remodelers (NAICS: 236118)

Method(s) of Payment
Cash, Check, and Charge
Alternate Business Names
ServPro of Lombard/Addison Simple Better Corp.

Customer Review Rating plus BBB Rating Summary

Emerald Services Inc has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.