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BBB Accredited Business since

Digital Minds, Inc.

Phone: (888) 675-0009 View Additional Phone Numbers 9501 W Devon Ave STE 603, Rosemont, IL 60018

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Touchquest/Digital Minds, Inc, is a technology consulting firm, specializing in digital signage. Located in Rosemont, IL, this company serves the western suburbs of Chicago, including Park Ridge, Norridge, Norwood Park, Elk Grove Village, Dunning, Des Plaines, Bensenville, Wood Dale, Niles, Morton Grove, Itasca, Edison Park, and Skokie. The company was formed in 2002 and works for a variety of industries, including hospitality, airports, auto dealerships, banking, convention centers, corporate centers, educational centers, office buildings, restaurants and hospitality centers, and retail buildings and shopping malls.

Digital signage services include boarding pass solutions, digital building directories, digital menu boards, event reader boards, front desk displays, guest room channels, meeting room signage, real time flight information, data interfaces and integration, and video walls. Their other services include content management, creative services, implementation services, mounts and enclosures, technical support, and training. Content management assistant services helps their customers keep their digital signage content fresh and interesting, ensuring that customers will continue to find the information on the digital signage useful rather than stagnant or uninteresting. Their creative services include designing the content that will be put onto the digital signage, which includes creating customizable templates and layouts for customers to update with their own content when necessary. Implementation services assists their clients in putting their digital signage into place without damage and ensuring that it is working properly.

Visit the website for Touchquest/Digital Minds, Inc, to learn more about their digital signage, view examples of digital signage at work, and contact the company to discuss customized digital signage for a project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Digital Minds, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Digital Minds, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 31, 2008 Business started: 05/01/2002 Business started locally: 05/01/2002 Business incorporated 05/16/2002 in IL
Type of Entity


Business Management
Mr. Joe Fiduccia, President
Contact Information
Principal: Mr. Joe Fiduccia, President
Business Category

Signs Signs - Erectors & Hangers Signs - Maintenance & Repair Display Designers & Producers Sign Manufacturing (NAICS: 339950)

Alternate Business Names
Touch Quest

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.