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BBB Business Review

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BBB Accredited Business since

Opal Enterprises, Inc.

Phone: (630) 355-6557 Fax: (630) 355-6532 127 Ambassador Dr Ste 159, Naperville, IL 60540 View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Opal Enterprises is an exterior renovation contractor serving residential and commercial customers. Specialties include: complete exterior home renovation, James Hardie Siding installation, and Andersen Windows.

This business is located in Naperville, IL with a showroom open to the public.

This company provides exterior contracting including roof replacement, designer roofing, skylights, decorative finishes, siding installation, doors and windows installation services.

Opal Enterprises holds the following certifications: James Hardie Elite Preferred Siding Contractor, GAF Master Elite Roofing Contractor, Andersen Windows Dealer, Beechworth Windows Elite Contractor.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Opal Enterprises, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Opal Enterprises, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Opal Enterprises, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 27, 2005 Business started: 08/01/2003 in IL Business started locally: 08/01/2003 Business incorporated 08/28/2003 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Corporation

Business Management
Mr. Wojciech Opalski, President Ms. Tara Dawn, Co -Owner and Marketing Manager
Contact Information
Customer Contact: Ms. Tara Dawn, Co -Owner and Marketing Manager
Principal: Mr. Wojciech Opalski, President
Business Category

Siding Contractors Skylights Construction & Remodeling Services Remodeling Services Windows - Installation & Service Doors Doors - Patio Doors - Installation Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Exterior Designers Home Improvements Roofing Contractors Siding Contractors (NAICS: 238170)

Products & Services

Opal Enterprises, Inc. sells the following brand(s): Alside Siding & Windows, Andersen Windows, Beechworth Windows, Boral Cultured Stone, GAF Roofing, James Hardie Siding, ProVia Doors, Velux Skylights, Versetta Stone Siding

Opal Enterprises, Inc. offers the following product(s): Doors, Gutters, Roofing, Siding, Skylights, Windows

Method(s) of Payment
Check, Financing, Credit Cards
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.