Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Hollingsworth Home Improvement, Inc.

Phone: (630) 375-9110 Fax: (630) 375-9116 View Additional Phone Numbers 31w154 91st St  Ste #114, Naperville, IL 60564 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Hollingsworth Home Improvement, Inc. is a roofing and siding contractor which installs and repairs exterior home elements for residential customers. This company serves the western suburbs of Chicago, including Warrenville, Woodridge, Bolingbrook, Downers Grove, Lisle, Winfield, Wheaton, West Chicago, Aurora, Montgomery, Oswego, Plainfield, Romeoville, Carol Stream, Glen Ellyn, Lombard, Darien, Willowbrook, Lemont, Hinsdale, Burr Ridge, Villa Park, Oak Brook, Oakbrook Terrace, Addison, Wood Dale, and Itasca. Services available from this company include roof replacement, siding replacement, and replacement window installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hollingsworth Home Improvement, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hollingsworth Home Improvement, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Hollingsworth Home Improvement, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 06, 1997 Business started: 01/01/1985 Business started locally: 01/01/1985 Business incorporated 06/17/2004 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Phillip Hollingsworth, President Mrs. Tammy Hollinsworth, Office Manager Ms. Jennifer Satut, Marketing Manager
Contact Information
Principal: Mr. Phillip Hollingsworth, President
Customer Contact: Ms. Jennifer Satut, Marketing Manager
Number of Employees


Business Category

Siding Contractors Construction & Remodeling Services Windows - Installation & Service Windows Windows - Wood Windows - Vinyl Exterior Designers Gutters & Downspouts Gutter Leaf Guards Contractors - Gutters Home Improvements Roofing Contractors Roofing Service Consultants Siding Contractors (NAICS: 238170)

Products & Services

The Hollingsworth family has been serving homeowners in the West & Southwest Suburbs for well over 25 years. We offer attention to detail with warranty protection and specialize in roof replacement, siding replacement, James Hardie siding, replacement windows & gutters.

Customer Review Rating plus BBB Rating Summary

Hollingsworth Home Improvement, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.