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BBB Business Review

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BBB Accredited Business since

National Shutter System, LLC

Phone: (773) 287-9280 8036 S Laflin St, Chicago, IL 60620 http://nationalshuttersystem.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

National Shutter System, LLC is a security shutter installation company for residential and commercial customers. Started in 2013, this company designs and installs custom security shutters for commercial storefronts and doors, security screens, and residential windows and doors. Their products include storefront security shutters, solid aluminum shutters, perforated aluminum shutters, counter top shutters, rolling grilles, security screens, egress security screens, fixed security screens, retractable screens, Qompact security shutters, traditional rolling shutters, and they provide parts, accessories, and repair for all products sold. On top of their shutter systems, they offer automated systems for homes and businesses.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that National Shutter System, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for National Shutter System, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

9 Customer Reviews on National Shutter System, LLC
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 9

Additional Information

BBB file opened: May 15, 1995 Business started: 02/13/2013 Business started locally: 02/13/2013 Business under new ownership as of: 02/13/2013 Business incorporated 02/13/2013 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gary Bennett, Owner
Contact Information
Principal: Mr. Gary Bennett, Owner
Business Category

Shutters Screens - Security Door Other Building Material Dealers (NAICS: 444190)

Service Area
This business is located in Chicago, IL, and serves the greater Chicago area and the surrounding suburbs including Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights.
Products & Services

This company offers Residential / commercial Rolling shutters security sales , repair and emergency services.


Customer Review Rating plus BBB Rating Summary

National Shutter System, LLC has received 5 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.