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Across Town Glass & Mirror Co. is a glass, mirror, and screen company which designs and develops custom glass and mirror solutions for commercial and residential customers. Located in Rolling Meadows, IL, this company serves the northwestern suburbs of Chicago, including Arlington Heights, Palatine, Elk Grove Village, Schaumburg, Hoffman Estates, Prospect Heights, Wheeling, and Mount Prospect. The company was formed in 2012 and its owners have been in the mirror, glass, and screen industry since 2000.

This company installs, replaces, and repairs a variety of glass and mirror materials, including tempered glass, frameless shower doors, seamless shower doors, vanity mirrors, cabinet glass, double pane windows, thermo units, mirror walls, work out mirrors, glass furniture tops, glass blocks, and more. The company can install custom units for customers upon request, and can work with customers to order and install a special unit that matches the décor and tastes of the customer. Companies whose products this business carries include CR Laurence, Portales Hardware, and Shower Guard Glass. Across Town Glass & Mirror is green certified with Energy Star and is a LEED Accredited Professional, using energy efficient and environmentally-friendly materials in the installation and customization of glass and mirror accessories. The company is bilingual and has weekend availability.

Visit the website for Across Town Glass & Mirror Co. to learn more about the services they offer, view a gallery of their completed projects and videos of their services, and contact the company to schedule an appointment for glass and mirror installation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Across Town Glass & Mirror Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Across Town Glass & Mirror Co. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Across Town Glass & Mirror Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 28, 2013 Business started: 08/12/2012 Business started locally: 08/14/2012 Business incorporated 08/12/2012 in IL
Type of Entity


Business Management
Mr. Tino Ayala, Owner
Contact Information
Principal: Mr. Tino Ayala, Owner
Business Category

Shower Doors & Enclosures Glass - Plate and Window Glass - Repair Glass - Tempered Glass, Mirror & Screen Companies Windows - Installation & Service Mirrors Glass and Glazing Contractors (NAICS: 238150)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.