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BBB Business Review

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BBB Accredited Business since

USA Packaging Inc.

Additional Locations

Phone: (800) 300-9008 View Additional Phone Numbers 2201 S Union Ave Unit A, Chicago, IL 60616 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


USA Packaging Inc is a shipping and packaging supplies company which sells shipping room supplies to businesses. Located in Chicago, IL, this company serves the Chicagoland area as well as local and national customers through their online inventory. The company is family owned and operated and stocks over 16,000 products from well-known industry names, such as 3M, Rubbermaid, Velcro, and Sharpie.

This company provides shipping, office, safety, industrial, and janitorial supplies to customers throughout the Midwest. Products they stock include boxes, mailing tubes, labels, shrink film, bubble and foam wrappers, tissue paper, tape, adhesives, staples and staplers, markers, dessicants, industrial cleaners, lubricants, spray paint remover, bin liners, ear muffs, first aid kits, hard hats, wire racks, hand carts, mats, and respirators.

For some areas within Chicagoland, same-day shipping is available. The company uses the United Postal Service to ship their orders and can ship their products anywhere in the country. There is no sales tax on their products outside of Illinois. Their website includes a Clearance section, with products as low as 25 cents offered on a varying basis. USA Packaging Inc offers a 30 day money back guarantee on their products should a customer be disappointed with his or her purchase. Customers can sign up for a mailing list to receive specials and deals directly to their email account.

Visit the website for USA Packaging Inc to browse their extensive inventory of shipping and packaging supplies, read more about the company's mission statement, and order janitorial, safety, shipping, and shipping room supplies.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that USA Packaging Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for USA Packaging Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on USA Packaging Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 2013 Business started: 12/14/2004 in IL Business started locally: 12/14/2004 Business incorporated 12/14/2004 in IL
Type of Entity


Business Management
Mr. Gadi "Jerry" Zaafrani, President Mr. Kevin Barnett, Manager
Contact Information
Customer Contact: Mr. Kevin Barnett, Manager
Principal: Mr. Gadi "Jerry" Zaafrani, President
Related Businesses
USA Moving & Storage, Inc.
Business Category

Shipping Room Supplies Bags - Plastic Boxes - Corrugated & Fiber Boxes - Specialty & Fancy Gloves - Work & Industrial Pallets & Skids Paper Tubes & Cores Furniture Pads Labels - Paper Tapes Moving Supplies Shipping Masters Adhesives & Glues Boxes - Paper Industrial Equipment & Supplies Material Handling Equipment Office Supplies Packaging Materials Other Professional Equipment and Supplies Merchant Wholesalers (NAICS: 423490)

Products & Services

This company offers packaging and shipping supplies. Also office supplies. Industrial and Manufacturing packaging supplies


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.