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BBB Accredited Business since

Cutting Edge by the Blacksmith

Phone: (630) 853-8431 33 Palomino Ln, Oswego, IL 60543

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Cutting Edge by the Blacksmith is a knife sharpening company which also creates new knives and other metalwork custom-made to order. This company serves the southwestern suburbs of Chicago, including Boulder Hill, Montgomery, Yorkville, Aurora, Plainfield, Naperville, Plano, Sugar Grove, Big Rock, North Aurora, Batavia, Geneva, West Chicago, Warrenville, Winfield, Wheaton, Romeoville, Bolingbrook, Lockport, Sandwich, Kaneville, Lemont, Woodridge, Hinckley, and Shorewood. Services include knife sharpening, shears and clipper sharpening, sharpening of lawn and garden equipment, sharpening woodworking circular saws, sharpening hand saws, sharpening jointer and planer or paper knives, sharpening woodworking tools, servicing reel lawn mowers, and creating custom tools and products such as knives and artwork.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cutting Edge by the Blacksmith meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cutting Edge by the Blacksmith include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cutting Edge by the Blacksmith
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2011 Business started: 01/02/2004 Business started locally: 01/02/2004 Business incorporated 07/09/2004 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Pat Korthauer, Vice President
Contact Information
Principal: Ms. Pat Korthauer, Vice President
Business Category

Sharpening Service Metal Specialties Metal Fabricators Art Metal Work Engravers - Metal Ornamental Metal Work Knife Sharpening Devices Metallurgists Saws - Sharpen & Repair Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (NAICS: 811310)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.